In 2009, Pumper featured Rowell’s Sewer & Drain in Northfield, New Hampshire, run by Mandie Hagan and her husband, Ian. At the time, the couple was six years into running the family business following the death of Hagan’s father, Dickie, in 2001 at age 46.Today, Rowell’s continues on a steady growth pattern, with a new company headquarters, an aggressive marketing plan that includes radio — and hopefully soon to add TV — advertising, and constant technology upgrades. We caught up with Mandie Hagan so we could share her ideas to help other pumpers bring in more customers.Pumper: You had a













