Question: Why do I need a scope of services document?Answer: Over the years I have come in contact with a number of very good service providers who also happen to be very good business people. One comment I always hear from these successful business owners is how important it is to be clear with clients about what work is going to be done, how it is going to be done, what the follow-up will be, and what will take place if something unexpected is found.Even more important to any discussion is to make clear what will not be done. Most
