Consumers don’t have your list of services memorized. They don’t understand the nuances among home service providers: Is a water heater a problem for the plumber, electrician or HVAC technician? Can you fix irrigation systems — that’s water, right? Septic tank pumping, is that you?
Sometimes you get requests for services you don’t offer. These are great to file away for potential expansion ideas later. But today you have a customer with a need.Guess what? Other home service companies get those same kind of errant requests. The best thing for your company and your customer is to provide a referral.Establishing a
The Magic of Interindustry Referrals
Referrals are a way for you to not only provide help for your customers, but also get some in return from other companies
Dec 07, 2020
| by Anja Smith |
