General Pipe Cleaners PD-25 Auto Handy
General Pipe Cleaners’ new PD-25 Auto Handy with automatic feed offers feeding speed and convenience in a...
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Editorial
Industry News - September 2021
Denyse Pontius named president of Century Chemical
Century Chemical announced that longtime employee Denyse Pontius was named president and majority owner of the 95-year-old...
Editorial
Safety Comes First for Thompson Industrial Services
On any given day, between 800 and 900 employees at Thompson Industrial Services fan out from 22 strategically located facilities, along with...
Editorial
What’s the Secret to Hiring and Keeping Good Workers?
It’s a story I’m hearing a lot lately from pumpers. Well, I’ve been hearing it for years, frankly, but it’s becoming all...
Editorial
They Did What? Coping With Customers Who Behave Badly
Polite Notice: When it’s your turn, if you are talking on your cellphone, we will help the next customer.
If you make a...
Editorial
Product Spotlight - September 2021
Choosing a vacuum truck for your business is a big deal. It becomes the image of your company, and more importantly, it’s...
Online Exclusives
Reach Out to Your Community During SepticSmart Week
It’s no secret to installers that onsite septic systems are critical infrastructure. But perhaps just as important is the community education and...
Online Exclusives
Have You Been ‘Ghosted’ by a New Employee?
The Urban Dictionary describes ghosting as “the act of suddenly ceasing all communication with someone the subject is dating, but no longer...
Online Exclusives
How to Improve Your Hiring Process
Hiring is one of the biggest pain points for septic service companies.How do you find someone who takes the job as seriously as...
Online Exclusives
Product News: August 2021
Entry 286544Franklin Electric NCX series explosion-proof pumps The new NCX Series of explosion-proof submersible non-clog pumps from FPS, a brand of Franklin Electric,...
Online Exclusives
Septic Care: Hydrogen Sulfide Water Treatment and Septic Systems
Hydrogen sulfide problems are most common in wells drilled into acidic bedrock such as shale and sandstone; produced by certain “sulfur bacteria”...
Online Exclusives
Taking on the Challenge of Increasing Operating Costs
Material and equipment prices are going bananas. Skyrocketing. Haywire. Wacko. Whatever word you prefer, it’s out of control with no end in...
Online Exclusives
Why You Should Want a Warranty Program
A comprehensive warranty policy can provide a critical differentiation point from your competitor. It’s surprising how few septic service and plumbing companies are...
Online Exclusives
Industry News: August 2021
Vacuum Truck Rentals opens 17th locationVacuum Truck Rentals opened its 17th location in Roxana, Illinois. This location will serve customers in eastern...
Online Exclusives
Onsite Wastewater Mega-Conference Registration is Now Open
Attendee and exhibitor registration is now open for the 2021 Onsite Wastewater Mega-Conference.
The 2021 event is being held Oct. 17-20 at the Embassy...
Online Exclusives
Rules & Regs: Congress Pushes Action on PFAS Contamination
Per- and polyfluoroalkyl substances (PFAS), a group of manmade substances called “forever chemicals,” have become an environmental issue worldwide. Now the U.S. wastewater...
Online Exclusives
How to Maintain a Sound, Long-Term Marketing Plan
Every business owner wants to make more money — and many of us rely on marketing and advertising to do so. We...
Online Exclusives
How to Future Proof Your Business
If the COVID-19 pandemic has taught us anything, it’s that none of us can predict what tomorrow will bring. Lockdowns, economic unrest,...
Online Exclusives
Practical, Modern Garage Helps Pumper Keep a Classy Fleet
After long hours of pumping septic tanks for his business, Chad Sims appreciates returning to a comfortable shop where he can park...


















