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Online Exclusives
Reshaping Your Workplace Culture
There’s a lot of emphasis these days on building a great workplace culture. Unfortunately, doing so is a lot like following through...
Editorial
The Sieve That Will Save Your Customer’s Onsite System
Recently I have had a few reports of effluent screens plugging with frequencies of less than a year, requiring more frequent cleaning....
Editorial
Industry News - August 2021
Macchio Achievement Award presented to Gary Poborsky
The Macchio Achievment Award was presented to Gary Poborsky at the WEQ Fair in York, Pennsylvania, on...
Editorial
Product News - August 2021
Superior 5E Electric Smoke Blower finds faults, odors, leaks and inflow
Superior Signal Company’s Superior 5E Electric Smoke Blower connects to any clean-out,...
Editorial
Product Spotlight - August 2021
Laws change and regulations tighten over time, and Marsh Industrial understands equipment used in the wastewater industry needs to be up to...
Editorial
Classy Truck of the Month - August 2021
BBS Septic & Environmental Service, Front Royal, Virginia
James Coleman refurbished a 2004 Freightliner FL70 carrying a 2,000-gallon waste/100-gallon freshwater steel tank from...
Editorial
Rules & Regs - August 2021
Part of the federal budget infrastructure request from President Joe Biden says money could be used for repairing up to 180,000 septic...
Editorial
Designer Certification Ensures Quality Onsite Systems for Homeowners
Name and title or job description: Travis Wolfe, project manager
Business name and location: Anderson Pump House, a division of Aquifer Distribution, both family-owned Saskatchewan...
Editorial
A Deeper Dive Into QuickBooks Unlocks Many Accounting Advantages
If your company’s going to grow, you need organizational processes that are streamlined and efficient. Bookkeeping is a key part of that...
Editorial
Case Studies - August 2021
CASE STUDY: Root problem eliminated on lakeside easement
Problem: A neighborhood in Liberty, Missouri, had a heavily root-bound easement. Access was difficult as the 1,280-foot line...
Editorial
Product Focus - August 2021
Cable Drain Cleaning Machines
Duracable DM55
The 3/4 hp DM55 drain cleaning machine from Duracable is designed for safety and ease of use with a maintenance-free, high-torque 10-1...
Editorial
Have You Been ‘Ghosted’ by a New Employee?
The Urban Dictionary describes ghosting as “the act of suddenly ceasing all communication with someone the subject is dating, but no longer...
Editorial
They Didn’t Pay, So We Dumped It Back in the Tank!
Well, it finally happened. After years of hearing pumpers joke around about the ultimate way to punish customers who don’t want to...
Editorial
With a New Truck and an Optimistic Outlook, Chad Sims Persevered Through the COVID-19 Pandemic
When Chad Sims purchased a bigger vacuum truck in 2019, he had no idea what 2020 would be like. But the purchase...
Online Exclusives
The Impact of Soil Structure on System Installation
While soil texture describes the percentage of each size class (sand, silt and clay), soil structure is the organization of these individual soil particles...
Online Exclusives
Tips for Training Non-English Speaking Employees
Right now, we’re in the middle of a labor shortage. With more jobs than workers, companies are increasingly willing to hire anyone...
Online Exclusives
Job Bids Can Double as an Opportunity for Customer Education
I had a discussion recently with a customer who was at a loss as he had received a request for a proposal...
Online Exclusives
6 Key Stats About Online Reviews
For many consumers, reading online reviews is now an ingrained step in their buying and hiring processes. Although home service businesses have...





















