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Train your crews to think like a magician and amaze and satisfy your septic service customers every time.

Mississippi’s Chris Hodge cautions pumpers and installers to value their time and hard work when confronted with a bargain-happy customer.

With no settling or floating solids present, it’s time to put on your detective hat, evaluate the reasons and take action.

This advice may seem elementary at first, but small wastewater companies can always benefit from a review of foundational business principles.

Zero emissions and alternative fuels could be on the horizon for work trucks, and pumpers will make the switch if and when it makes good fiscal sense.

Prevent property damage and costly, messy cleanup jobs

Use this advice to navigate the various complications that tax season brings

One small violation can quickly snowball into a litigation nightmare if you’re not following overtime pay guidelines

Managers can adopt strategies to bring out the best in their quieter crew members

Becoming highly skilled at a specialty niche or dabbling in a variety of skills are both valid career paths. You just have to find what best suits you.

Consider these tips when figuring out ways you can keep this significant expense in check while also ensuring that it satisfies your employees’ health needs

Multiple plumbing issues can result in septic odors in buildings but the fix is usually straightforward