Right now, we’re in the middle of a labor shortage. With more jobs than workers, companies are increasingly willing to hire anyone...
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Online Exclusives
Job Bids Can Double as an Opportunity for Customer Education
I had a discussion recently with a customer who was at a loss as he had received a request for a proposal...
Online Exclusives
6 Key Stats About Online Reviews
For many consumers, reading online reviews is now an ingrained step in their buying and hiring processes. Although home service businesses have...
Online Exclusives
The Pros and Cons of Advertising Portable Restrooms Prices Online
The world saw a drastic increase in online traffic and communication through the past year of working from home and social distancing,...
Online Exclusives
Product News: July 2021
General Pipe Cleaners PD-25 Auto Handy General Pipe Cleaners’ new PD-25 Auto Handy with automatic feed offers feeding speed and convenience in a...
Online Exclusives
Don’t Let Office Chaos Chase Away Your Best Technicians
There are two parts to a septic services or plumbing organization — the business office and the field staff.
Each area is important and...
Online Exclusives
The Impact of Soil Texture on System Installation
Soil texture refers to the percent of sand, silt and clay in the soil. Most soil descriptions follow the United States Department...
Online Exclusives
Employees Not Measuring Up? Do’s and Don’ts of Improving Performance
Have you ever dreaded having a conversation with an employee who wasn’t meeting performance expectations? If so, you are not alone.
Most managers would agree...
Online Exclusives
Industry News: July 2021
Franklin Electric appoints new VP and CFOFranklin Electric announced that Jeffery L. Taylor has been appointed vice president and CFO. John J....
Online Exclusives
Oregon Pumper Uses Tracker to Recover Stolen Equipment
When thieves stole one of Above All Sanitation’s portable restrooms along with its single-unit trailer, they didn’t realize there was a tracking...
Online Exclusives
Oregon Plumbing Pro Cuts Roots and Downtime With General’s Maxi-Rooter
A lot changes in a decade, but for A. Pederson’s Plumbing in Dallas, Oregon, you wouldn’t know it by looking at one...
Online Exclusives
Rules & Regs: Supreme Court Sides With Minnesota Amish in Septic System Dispute
The U.S. Supreme Court ruled in favor of an Amish community and against Filmore County, Minnesota, which had ordered the Amish to...
Online Exclusives
Small-Line Drain Cleaners That Pay For Themselves A Thousand Times Over
“What tools pay for themselves a thousand times over? And that’s a conservative estimate,” says Zachary Jurkowski of Montreal Contractors, in Montreal,...
Online Exclusives
Keychains, Stickers, Toys Can Provide Reminders to Customers
It’s common knowledge in marketing circles that it’s much less expensive to retain existing customers than it is to attract new ones....
Online Exclusives
Not All Closet Augers Are Created Equal — Extra 3 Feet Made All The Difference For Pittsburgh Contractor
All closet augers are created equal. Right?
“Wrong,” says Alan Trout of Trout Plumbing in Pittsburgh, Pennsylvania.“Most off-the-shelf closet augers lack the durability,...
Online Exclusives
Do You Charge Enough For Your Services?
“I always seem to get customer complaints about how much I charge them for the work I do. My vendors say they...
Blogs
Q&A: The Benefits and Misconceptions of Joining the Plumbing Trades
In 1967, a handful of plumbers from the south side of Pittsburgh got together to form the Associated Master Plumbers of Allegheny...
Online Exclusives
Infiltrator Continues Partnership with Habitat for Humanity to Support Safe, Affordable Housing
Infiltrator Water Technologies announced it is again donating $100,000 to Habitat for Humanity, continuing its four-year corporate partnership with the global housing...






















