Business & Technology

Appearing more likeable to customers is a skill that can be honed. Here’s how.

This year's disastrous hurricane season serves as a good reminder of why it's so important to plan for the worst

A small-business owner and his son visit devastated Rockport, Texas, to provide help after Hurricane Harvey

Take a critical look at the portable sanitation side of your pumping business. Could you be doing better?

Adding new services takes the right equipment, workers who know how to use it, and market demand. Hit on all three and you can find success.

Yvonne Hoover's industry is dominated by men, but she's not going to let that stop her from pumping septics

A lot can happen on a job that could bring a lawsuit your way, whether you’re at fault or not. Make sure you’re protected.

Have a plan in place in order to provide much-needed portable sanitation services after a hurricane or other disaster

With power outages across the state, pumpers are running 24 hours a day to keep lift stations from overflowing

You may dread the times when the phone isn’t ringing, but it can be an opportunity to play catch-up on neglected tasks and make plans to ward off future slow periods

There are distinct advantages to buying outright and financing pumper trucks. Let an expert help you decide which path is right for your business.