Business & Technology

Operating a small business with no technology staff means poaching valuable work time to keep systems current. Here are some tips for a smooth upgrade.

Water-recycling technology from Kaiser AG will be incorporated into existing line of hydroexcavators

Train your employees thoroughly on how you want your company represented via email and over the phone

Stephen Smith bought a vacuum truck in the 1950s to serve his mobile home park, and parlayed the experience into a multi-generation family wastewater business.

Leasing is an option for property and buildings used to start up or grow an existing pumping business.

When clients lose jewelry down the drain, put on your superhero cape and save the day. You might just win a lifelong customer.

Need some credit card recommendations for your business? Look no further.

Hard questions need to be asked to figure out what’s truly best for a family-run business

Although you may both be going after the same customer base, it’s not necessarily wise to treat competing companies as the enemy

Show your gratitude to employees and customers, and reap the benefits of more revenue and a happier crew.

Coverage experts lay out a plan for pumpers to protect themselves against any legal claims that come along.

Pricing can be a puzzle, but a simple formula of adding up expenses can help you find the right margin