Business & Technology

Winning an award often culminates in a presentation ceremony after which the certificate or statuette is placed inside a cabinet to collect...

Pumping professionals frequently talk to me about the challenge of maintaining the customer service values of a bygone time in today’s harried...

By his own admission, Judge Berk is an old-school septic pumper – the kind of guy who prefers to avoid debt by...

Negativity, gossip, chronic lateness, favoritism, micromanagement or a sense of entitlement pull businesses down. A clear system of accountability drives a business...

Whether self-employed or an employer with a sizable staff, the health of your business depends on the health of your employees.On March...

If you are like most business owners, your email inbox is probably barraged daily with invites for pricey social media marketing seminars...

According to the National Women’s Business Council, 7.8 million women-owned businesses exist in the United States, generating $1.2 trillion in total receipts.But...

Inc. magazine ranked GPS Insight number 3,294 with three-year sales growth of 97 percent on its seventh annual Inc. 5000, an exclusive...

“Don’t let your response become the story” is a favorite saying among crisis communications experts. What you do after a disaster can...

“My see” were the words my two-year-old daughter, Maggie, used as she extended her arms toward an older woman sitting in the...

When you look at the cover of Pumper this month, you might wonder about the photo. It shows three men in an...

Among your employees, one or a couple probably stand out. Have you thought about what would happen to your business without these...

TOPP positive pipe-to-tank sealsUniseals positive pipe-to-tanks seals from TOPP Industries are designed for flat or curved surfaces, including holding tanks, wastewater lift...

Your website is the cornerstone for marketing your business. It’s a value added tool and it’s actually an internal, external and interactive...

The customer is always right. Or so claims the popular, and seemingly motivational, poster so often seen in break rooms and reception...

Two years ago, I met Bob and Tim; two business partners who were so different that they couldn’t see their way past...

It’s a smartphone world. The iPhone and Android mobile phones have been around for less than a decade, yet with every day...