Business & Technology

So you’re all ready to buy a new piece of equipment for your business – perhaps a vacuum truck or an excavator.You’ve...

A cluttered office is no small matter. An unruly office can send clients — and employees — the message that you’re sloppy...

The U.S. EPA’s 2nd Annual SepticSmart Week (Sept. 22-26) is right around the corner. Are you participating in this national septic awareness...

We celebrate the continued dedication and hard work of septic service contractors by revisiting companies profiled 10 years ago in Pumper magazine....

Septic pumpers wear many hats and regularly juggle a lot of operational jobs, not the least of which is dealing with a...

A full-page ad in The New York Times stated boldly that $60 million – over $1 million a week – was donated...

Change can be a hard pill to swallow. Customers change, products change, regulations change. It can be even more difficult if you’re...

How do you build a successful relationship with special event customers? In today’s tech-savvy world, you might start with a simple “Like”...

Everyone is a potential client. That means it’s vital to build solid relationships with everyone from salespeople to homeowners to real estate...

The key to understanding why customers invest in your services is to stop talking at them. Instead, listen to what they’re saying....

“You can have everything in life you want, if you will just help enough other people get what they want.” These are...

Advantage PressurePro, a tire performance management solutions and TPMS technologies provider, and fleet management solutions provider Shaw Tracking, have announced a strategic...

You’ve been in the septic pumping business for decades, so your knowledge of best practices, safety measures and equipment buying is extensive....

If you’ve been in business a while and are beginning to see a steady profit, it may be tempting to think you...

Nobody likes to be fired, and very few of us enjoy firing others. Nevertheless, there are times in which this most definitive...

A study of five years of fleet management data by a telematics provider shows companies can be more efficient and serve customers...

Many companies are social media savvy, but social media marketing is still relatively new and unknown — and sufficiently time-consuming — that...