Online Exclusives Elite Service Provider Puts Extra Effort Into Homeowner Education Legacy Septic supplies a customized septic care plan for all their customers November 28, 2017
Online Exclusives Navigating the Ebb and Flow of Small-Business Ownership Business will always have its ups and downs, but here are some tips to maneuver those cycles November 09, 2017
Online Exclusives Don’t Make That Same Big Hiring Mistake Again To find a great new employee, use all the tools available to you, from low-tech to the latest digital developments November 07, 2017
Editorial You Want Loyal Customers? Try Going Old School. Handwritten notes, old-fashioned courtesy and a clean appearance will go a long way to the constant callbacks that will drive your revenues higher. November 06, 2017
Editorial 7 Information Management Questions Your Business Must Answer In the digital age, it’s critical your wastewater business has easy access to important records. But which records should you keep, and for how long? November 06, 2017
Editorial Looking for a Revenue Boost? Ask Your Customers What They Need Not content to focus strictly on septic pumping in a crowded marketplace, Ohio’s Chuck Lang Jr. is constantly on the lookout to add services, from grease traps and oil collection to vinyl truck wraps. November 06, 2017
Editorial Cash It In — Follow These Tips For a Comfortable Retirement Without a pension or a hefty 401(k) savings plan, many pumpers rely on the sale of their business to enjoy their golden years. November 06, 2017
Editorial Onsite Records a Keystroke Away. Is that a Septic Service Worker’s Pipe Dream? Not in Tennessee, where state officials are digitizing the vast majority of county onsite records and making them available to anyone on a searchable database. November 06, 2017
Editorial Encourage the Next Generation of Wastewater Workers Nebraska’s Tony Mendes believes state and national trade associations must follow new technologies to help the environment and enhance professionalism. November 06, 2017
Online Exclusives An Easy Way to Keep in Contact With Customers Your job gets a lot harder without returning customers, so staying in touch with previous clients is a no-brainer November 02, 2017
Online Exclusives Know Your Business From the Ground Up Continuing to learn and understand every facet of your business will make you a better, more successful business owner October 31, 2017