Small Business Articles

We’ve all heard the popular proverb “when the going gets tough, the tough get going.” Cliché or not, there’s truth behind that...

It’s different for every company, but inevitably your business will reach a point where you start to think about expansion. Whether you’re...

For pumpers, especially those in bigger markets, there’s no shortage of competition. While the competition may be fierce in your market, the key...

Entry 288711Trust is an invaluable commodity for any business owner. Simply put, you won’t have any customers if people don’t trust you...

Entry 288714We all overuse certain words and phrases. Myself definitely included: I’m guilty of ending sentences with “... so ...” when I’m...

Entry 288717We often spend more time with our work family than our real family. I use the word “family” because we end...

Has this ever happened to you? You go to a prospect’s home to look at a potential job, and during the conversation, the...

Telephone customer service may look easy, but until you’re responsible for navigating the world of tough calls, it’s difficult to appreciate the...

This is not an article about political prognostication or economic speculation. Rather, it’s about ensuring that your business is prepared for all...

The working man’s truck is all about economics, and the Baseline series by Imperial Industries offers the same quality as the rest...

As the owner of a septic services business, you need your customers to pay you — the sooner the better. Your cash...

Every septic tank inspection is important to Tim Hack, co-owner of Tidy Tim’s, a septic tank and portable restroom operator in Mount...

Entry 288736A septic pumper's website is everything from a 24/7 customer support center to a sales and marketing tool. Websites make a...

The temporary employee is a necessary evil in our industry. We desperately need them to take on our routes, clean our restrooms...