There’s no shortage of competition in this industry, especially for companies working in bigger markets. Sometimes customers have dozens of septic pumping companies...
Small Business Articles
Online Exclusives
How to Take Advantage of Opportunities and Expand Your Pumping Business
One of the most consequential decisions you face as the owner of a septic pumping operation is whether or not you should...
Online Exclusives
Arm Yourself With Insurance Knowledge
Reading through complex insurance policies and understanding what’s covered and what’s not is about as appealing as cleaning a portable restroom with...
Online Exclusives
10 Steps to Reversing Horrifying Negative Online Reviews
Entry 288652"The worst customer service experience ever! The pumper arrived an hour late for the appointment and was surly. Stay away!!!”“If you...
Online Exclusives
How to Ensure a Smooth Transition for the Sale of Your Business
The road map for selling a small business can be tricky to follow. And reaching your next destination — whether it’s a...
Online Exclusives
Here's the Right Way to Respond to a Bad Review
Entry 288655As a business owner, you can’t help but smile when people tell you how much they appreciate your services. By the...
Online Exclusives
Adding Mutually Beneficial Services Can Boost Your Business
We’ve all heard of symbiosis between different species of animals, but what about symbiotic relationships between two very different service offerings? That’s...
Online Exclusives
Divide and Conquer: Making the Most of Small Business Acquisitions
When you purchase another company, your customer base can double overnight. Through careful planning and strategy, you can easily fold these new...
Videos
Dirt-Road Pumpers Dedicated to Diligent Vehicle Maintenance
Martin Ruiz, owner of Septic Control in Phelan, California, tries to project a clean image for his customers, but it’s sometimes difficult...
Online Exclusives
What's the Plan for Your Business When You Retire?
Entry 288678
When you started your business, you likely had a lot on your plate. What equipment to buy, how to find work,...
Online Exclusives
Find a Pricing Policy That Maximizes Your Profits
One of the biggest challenges pumpers face is correctly pricing their services. You want to price competitively so you don’t lose all...
Online Exclusives
10 Ways to Brace Your Business for Natural Disasters
In the midst of wildfire and hurricane seasons, we’ve rounded up the most common disaster response advice doled out by pumpers and...
Online Exclusives
Why Every Company Should Use Video Marketing
Over the past several years, Adrian Halter has worked with OSY Rentals and Rival Hydrovac in western Canada to create a unique...
Online Exclusives
Convenience vs. Cost: Opening Your Own Treatment Facility
Septic pumpers encounter a variety of disposal issues. Sometimes treatment plants raise their rates, put limits on pumpers, or prohibit you from...

















