As a business owner, you can’t help but smile when people tell you how much they appreciate your services. By the same token, however, it’s rough to hear from people whose experience with your business was suboptimal. Negative online reviews can be especially frustrating — and even hurtful.
It’s important to remember that bad reviews posted to sites like Yelp, Facebook or Google don’t just impact your personal feelings — they also can sink your online reputation, causing you to lose business.
Ignoring bad reviews doesn’t make them go away, and it’s important to know how to respond to them constructively. Here
Here's the Right Way to Respond to a Bad Review
Every business owner has to deal with it eventually. Check out these eight tips for handling bad online reviews.
Oct 18, 2018 | by Amanda Clark |
