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Plying their trade in a dynamic waterfront tourist area in Massachusetts, the folks at Robert B. Our Co. are constantly learning new ways to serve their wastewater customers.

Covered by a burning ring of fire, the 2017 Classy Truck of the Year is the pride and joy of California pumper Henry Damm

You built a successful pumping business and you’d like to hand it down to the kids someday? Learn these sustainable business practices, and make it to the next generation.

This month’s Water & Wastewater Equipment, Treatment and Transport Show is a gold mine for finding industry-specific tools and equipment and networking with other pumpers.

The death of a 3-year-old boy in Florida sparked a TV news investigation of underground tank safety and promises from the mayor of Jacksonville to…

Extending credit to customers presents risks, but you can take some simple steps to protect your business.

Nationwide Mahoney Environmental is getting on a schedule to turn trucks over every five years. How can any pumping company benefit from this strategy?

This timesaving practice has been discredited many times, but we still hear about septic service technicians who go through the small hole to avoid the work of digging up a tank lid.

New monitoring technology and cab comforts will help your driver return safely from a long and productive workday.

Wastewater professionals should heed this solid advice shared with Andrew Andriola, president of the Long Island Liquid Waste Association.

Chad Werab added this black 2010 Kenworth T800 with a steel 4,000-gallon waste and 300-gallon freshwater steel tank and Fruitland 500 cfm pump…

Hoss Campbell added this lipstick red 2014 Freightliner with a 2,500-gallon tank and Masport H20W pump built out by Abernethy Welding & Repair. The…

Septic service may be your main revenue generator, but for pumpers who provide portable sanitation, it doesn’t hurt to diversify your service…

In Arizona’s high desert, JT’s Septic subtracted services and added revenue to keep pace with an economic revival.

You ask a lot of septic service or portable sanitation technicians. Is it wrong for them to ask more of you?

A new generation of leaders at Plummer’s Waste Group oversee expanding services, boost technology and implement successful employee training programs.

Follow these people-pleasing steps to land more customers and keep them coming back for more.

Because it contains 12 percent of the country’s people, California sets standards in many ways. Now, it will work on a standard for potable use of…

If you’re a creditor, keep your cool, pay attention, and don’t expect a miracle.

Pumper James Penner was the rare small-business owner who carried personal workers’ compensation insurance in addition to covering employees. And it paid off big after a horrifying crash.