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Canada’s Fairway Utilities embraces hydroexcavation, quickly building big revenue and valuable added services for its customers.

Blindsided by an angry homeowner’s ultimatum, Pennsylvania pumper Philip Renno searches for a solution he can live with.

To the Editor, The Ohio House of Representatives Energy and Natural Resources Committee has passed HB 393 out of committee that will commoditize oil…

Working in the Rocky Mountains of Colorado, Snowbridge Inc. builds a solid year-round business by adding pipe and hydroexcavation services to its septic pumping and installation specialty.

Problem: A longtime pumper truck manufacturer was experiencing constant overheating and failure of washdown pumps due to cycling. The manufacturer…

Special events and construction sites sometimes request portable restrooms that offer more convenience and cleanliness than a standard unit. In fact,…

Gilpin Septic Services - Wareham, Massachusetts Bill Gilpin Jr. added this black and blue 2104 Kenworth T370 with a 2,700-gallon steel tank and…

John Holm & Son - Monroe, New JerseyWayne Borsuk added a black 2017 Peterbilt 567 with a 5,000-gallon stainless steel tank and 440 cfm Utile HD L320T…

Better regulations, smarter monitoring of wastewater rules would improve profitability and bolster the industry’s reputation.

When it comes to figuring out the properties of soil at the job site, let your fingers do the walking.

New rural campus includes graywater reuse, constructed wetlands and advanced rainwater runoff strategies to return as much water as possible to the local aquifer.

When planning for a pumper’s retirement, first tally your projected monthly expenses and then work toward a realistic nest egg.

As one solution to pollution in the Indian River Lagoon of eastern Florida, a local county board of supervisors is considering a temporary halt on…

Have a few unhappy customers made it their business to burn you through website or social media complaints? Here’s how you can turn around your online reputation.

Georgia’s Neal Bennett is the septic service version of Bob the Builder, always ready with the right tool to get the job done efficiently.

Coming back from devastating wildfires, a California county wants to hasten onsite system permit approvals and allow more granny pods.

Customers get a live response on the phone and see the boss on every job site as JCL Septic Service relies on old-fashioned service values.

Ziegler Plumbing & Sewer - Newport News, Virginia Theresa Siebels, Ron and Steve Ziegler own this silver 2006 Kenworth T800 with a 4,000-gallon waste…

Indiana’s Steven Shankster counts on his wastewater trade association and his right-hand man to better serve customers and enjoy business ownership.

The Answer Man says professional responsibility should prompt pumpers to refuse requests to clean a septic tank through a 4-inch pipe.