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An entrepreneurial Ohio pumper believes the expensive tools of the trade should be versatile enough to help out with multiple services for his customers.

Problem: A leak beneath Anna Middle School in Anna, Texas, caused water to surface in the parking lot. The problem presented potentially costly…

Cold temperatures tend to leave many vacuum hoses stiff and brittle, meaning operators are required to spend more time uncoiling and moving the hose…

Dave Pelletier added a metallic-blue 2017 Peterbilt 330 with a 2,500-gallon steel tank and Jurop/Chandler 260 pump built out by Transway Systems. The…

The president of the Michigan Septic Tank Association reflects on strange workplace stories and the great networking opportunities he gets from being involved in a professional group.

Methane and hydrogen sulfide are silent, sometimes odorless killers that should be top of mind every time you approach a septic tank inspection.

A Connecticut teacher stresses practical science lessons that may encourage a new generation of pumpers and installers, or at least future homeowners who will take better care of their onsite systems.

The government doesn’t mess around when you owe it money. Do what you can to get out in front of your tax debt.

California pushes for more wastewater reuse options.

Do you want workers who will give their all every day? Get back to the basics of treating people with respect and recognize it when they do something to help the company.

Wastewater industry veteran Leonard Earnest constantly turned to new tools, equipment and techniques to build a thriving business in metro St. Louis.

More regulations and technician certification may ensure higher profits and discourage low-ball contractors from competing in your marketplace.

Marching to the beat of his own drummer, Raymond Harris builds his one-man Sunshine Septic business by employing strategies others may never consider.

You want to answer all of their questions about pumping or portable sanitation, but you want to dispense the information and get on with the day.

Spotless restrooms are the key to success for Cristine Glass and Ohio’s ASAP Sanitary Services.

Rodney Loeb opens the doors of his septic service shop to a popular gathering of pedal steel guitar players.

The daughter of the late Barry Gump is intent on carrying on a family tradition — more than 60 years of customer service and innovation

Grand Island Waste Management - Grand Island, New York Jim Ehde added this gray and metallic blue 2012 Freightliner carrying a 5,000-gallon steel…

As many pumpers and installers are hitting retirement age, the need to bring younger people into our service companies is reaching a critical stage.

There are consequences when your clients exaggerate the number of bedrooms when selling a house.