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Lucian Witmer Headshot

Drone Photography Will Take Your Business to New Heights

Aerial photos and videos will demonstrate the extent of work you do for customers and help educate the public about septic system operation and maintenance.
The Customer Won’t Pay. What’s Your Next Move?

The Customer Won’t Pay. What’s Your Next Move?

Extending credit requires a policy and strategy for collecting your money when clients don’t pay up.
Arizona Expands Reuse Options for Graywater

Arizona Expands Reuse Options for Graywater

In January, new Arizona regulations took effect expanding the use of reclaimed water to meet various demands including, under limited circumstances,…
Surco case study

Portable restroom company uses new cleaner to remove graffiti

Problem: Rent-A-John in Ann Arbor, Michigan, had problems with units near frat houses. Graffiti artists had rendered about 40 portable restrooms…
Product Spotlight Norweco Hydro Kinetic Green

Treatment system a fit for sensitive areas

Onsite treatment in areas around lakes and watersheds can get tricky. Typically, those areas require that effluent be treated to very high standards…
Classy Smiths Sanitary 11 16

Classy Truck - April 2018

Smith’s Sanitary Septic Service - Hanover, Pennsylvania Steve Smith added a blue and white 2016 Kenworth T880 carrying a 5,500-gallon steel tank and…
Busse Gt Case Study

Advanced Treatment Units

System allows lighthouse to be converted into a bed-and-breakfast Problem: When the lighthouse keeper’s house on Cuckolds Island in Maine was in use,…
Florida Inspection Bill Is Watered Down; Jacksonville Reels From Septic Tragedy

Florida Inspection Bill Is Watered Down; Jacksonville Reels From Septic Tragedy

When a Florida legislator introduced a bill in early 2017 to require point-of-sale inspections, part of the justification for the bill was the…
Pum 03 18 building the business eric bloom

7 Steps to Unleash the Power of Delegating Workload

The success of your wastewater business depends on knowing how to assign the right tasks to the right workers … and then overseeing projects and making sure the customer is happy.
Jim Kneiszel 2009

It’s Time to Talk About the No-Flush List Again

When a customer comes calling with a request for a new type of service, New York’s Zuech’s Environmental Services invests in equipment and education to get the job done right.
Mw3 9000

For More Than 60 Years, the Zuech Family Has Been Ready to Work

When a customer comes calling with a request for a new type of service, New York’s Zuech’s Environmental Services invests in equipment and education to get the job done right.
A1 026

Reid Hanson and Cole Ritter Find a Home in the Wastewater Industry

Two young business partners serving North Dakota’s oilfield industry turned to pumping and portable sanitation and found consistent revenue and greater satisfaction.
Product Spotlight P Pod

P-Pod offers hauling and storage convenience

Portable restroom rentals can be a strong added service for septic pumpers. Having units on hand does require storage space, though. For some…
Powers septic1

Classy Truck - March 2018

Powers Septic & Sewer - Noblesville, Indiana
Pum 03 18 Snapshot Carroll

No Such Thing as a Routine Service Call

In rural New Mexico, Jay Carroll has learned to expect the unexpected when inspecting, pumping or installing a septic system.
Ronnie and Jennifer Tamez are owners of First Call Septic Services in Battle Ground Washington Send your Truck Corner questions to editor pumper com

Should You Choose a Vane Pump or Blower for Your Next Truck?

Your company’s workload and the capacity of your vacuum tank will dictate which suction choice is right for you.
Answer Man Jim Anderson

Wastewater Woes for a Pumper on Vacation in Central America

How can septic systems be improved or upgraded in popular tropical destinations to avoid bad experiences for tourists and local users?
Pum 03 18 pumper interview joseph garner

New Jersey Inspector Aims to Remove Perceived Conflicts of Interest

Joseph Garner transitions from a general onsite model to an inspection-first business to build on his expertise and give customers more peace of mind.
Should You Combine Vacation, Holiday and Sick Days Into a Single Benefit Pool?

Should You Combine Vacation, Holiday and Sick Days Into a Single Benefit Pool?

Transitioning to a paid time off system may make your employees happier and save you time, money and human resources headaches down the road.
Timfrank 25 180215 083605

A Quality Crew and an Effective Disposal Plan, an Ohio Family Pumping Company Is Poised for Growth

Tim Frank Septic Tank Cleaning Co. sticks to a proven business formula — but adds innovations that improve efficiency, please customers and enhance profits.