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Service is more than pulling a lid and pumping a tank. Take time to educate the customer to encourage better care and longer life for their septic systems.

EDEN Delmarva takes on problem of developers abandoning cluster septic systems and leaving no way to ensure they continue to operate properly.

Employee ownership comes in many forms. Is one of them right for your operation?

Time is money in the hydroexcavation industry. And every time you pause to off-load the tank could mean lost revenue. The larger the tank, the longer…

A-1 Evans Septic Service - Minot, North Dakota Reid Hanson added a white 2013 Peterbilt vacuum truck with a 4,200-gallon aluminum tank (Progress…

Schulteis Pumping - Slinger, Wisconsin Nathan Hill added a red 2018 Peterbilt 367 with an Imperial Industries 6,000-gallon aluminum tank and National…

‘Implementing an apprenticeship-based system that incorporates hours worked and schooling would be beneficial to the industry’s reputation.’

Follow the ethical business path as you serve your customers. To do otherwise is to hurt our wastewater industry.

Outreach at a statewide outdoors and environmental event informs homeowners about the ‘flushable’ wipes issue, promotes routine septic system maintenance.

Even if you’re years away from hanging up the vacuum hose for good, financial experts say pumpers should frequently check on the status of their government retirement benefit and adjust plans accordingly.

A new state Legislature is in office in Florida, and one of the early bills introduced in Tallahassee would establish inspection standards for onsite…

As younger workers dominate the ranks of your small business, you may have to modernize the way you give feedback and offer pay raises.

Service Group of Louisiana helps Gulf Coast customers with party planning, disaster recovery and cleaning up any mess.

It seems like Mother Nature lives to mess with your pumping business this time of year. Here’s a greatest hits list of April challenges and suggestions to overcome them.

Working with competitors, focusing on service and training, helped American On-Site Services build a healthy restroom inventory.

Temporary fencing allows restroom contractor to diversify service offerings Problem: The portable restroom business in Indiana is seasonal, so…

When it comes to moving wastewater, pumping contractors want pumps designed to withstand tough environments, perform dependably and operate…

G&L Septic - St. Charles, Illinois Chad Johnson added an all-white 2018 International 7500 with a 4,200-gallon aluminum tank and 500 cfm National…

New Hampshire wastewater pros work with state officials to improve industry regulations and look for opportunities to educate an uninformed general public.

Your commercial customers may wonder why their septic system requirements are so much more onerous than home treatment. That’s when you explain the facts about high-strength waste.