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Showing appreciation for a job well-done by your workers or loyalty by your customers is a good thing. And sometimes you can do it pre-emptively.

Collection and disposal plans were seamlessly integrated from the start when Canada’s Total Site Services entered the pumping business.

Constant political bickering among your crew reduces productivity, leads to hard feelings and could cost you customers if you don’t get it under control.

After 61 years, change is the only thing Dirk Feikema can count on as he follows his father and grandfather, serving the needs of folks in northwest Indiana.

When opportunity knocks, be prepared to promote your company to new customers with clarity and purpose

Also in this week's septic-related news, the DEQ gets involved after a residential septic is improperly emptied

Don’t get so caught up in the return on investment of your marketing dollars that you neglect what truly draws customers to your business

In this month's regulations update, legislators review a proposed bill to overhaul Michigan's state septic code

General’s muscular JM-3055 water jetter clears tough clogs in long lines for South Dakota plumbing pros

The real question is will the yeast really thrive when competing with the hungry naturally occurring bacteria

Brown Septic, founded in 1995 and originally profiled by Pumper in 2008, passes on to a new generation

If you're concerned about your company's bottom line, any time of the year is a good opportunity to figure out how to trim overhead costs that may be eating away at your profits

Also in this week's septic-related news, New Jersey scraps a plan that would have allowed for the development of more than 1,000 septic systems in the Highlands region

There are only so many hours in the workday, so it’s important that your management style allows employees to maximize their productivity