Editorial Articles

Question:We’ve owned our own business for 15 years. Recently, we have had a rash of customers wanting us to replace parts or...

A water softener task force met last November in Alexandria, Va., to discuss whether a need exists to research what effect softened...

There’s an old proverb about perseverance that says, “The darkest hour is just before dawn.” It might seem that way sometimes as...

A couple of weeks ago I was visiting with a marketing executive friend of mine. I was excitedly telling him all about...

January is a time of renewal, as we make plans and set goals for the New Year. Running a small business, your...

Longtime Lake Wales, Fla., pumping contractor H.P. Brooker, owner of Brooker Septic Service Inc., died Dec. 4, 2009. He was 85.Brooker started...

Enviro Pump Plus Inc. owner Glenn Larson added this 2004 Kenworth with a 3,800-gallon polished stainless steel tank to his fleet in...

The 2010 Pumper & Cleaner Environmental Expo International sticks to a proven formula: exhibits, education, networking, fun.But this 30th Annual show also...

Chavez Named VP of Vacall Product Group Edgar J. Chavez was named vice president of Vacall products, New Philadelphia, Ohio. He will...

The new frame-mounted JT530 and JT1030 toolbox jetters from Advance Pump & Equipment Inc. enable septic pumpers to offer customers an additional...

Question:I have been in the septic business (in Alabama) for 25 years. I hold a master level II license. I installed a...

California’s Assembly Bill 885, which affects 1.2 million households with septic systems, is again up for review, according to the State Water...

Figuring out the correct price to charge customers for services is difficult for many pumpers. And it becomes even more challenging when...

I learned an awful lot from my old boss. He kept his nose to the grindstone. That’s what I’ve done, too,” says...

Two years ago, Pauline Dube lost her husband, Gene Dube, to cancer. From his diagnosis in October 2006 until his passing, she...

Next to the imaginations and intelligence of its many contractors, this industry owes its success to technological innovation. Every year at every...

Question:How about some discussion on how to kickstart our business in this sagging economy? Direct mail, unique advertising, sale pricing plans? I...

A new year is upon us. What better time than now to map out the next steps your business can take to...