Question:I am a treatment plant engineer in Connecticut, and I am interested in the role tank insulation plays on septic system effectiveness....
Editorial Articles
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Editorial
A County in Washington State Rules Homeowners Can Service and Inspect their Septic Systems
WASHINGTONCowlitz County commissioners proposed septic rules that clarify what is allowed during design and construction, and makes inspection criteria consistent. The rules...
Editorial
Septic System 101
Earlier this year, the New Hampshire Department of Environmental Services released a group of short videos tailored to homeowners, haulers and municipalities,...
Editorial
Rapid Response
To generate word-of-mouth referrals and build customer loyalty, it pays to save money for clients. Olson’s Sewer Service Inc. does just that...
Editorial
Class is in Session
There’s nothing like a little one-on-one visit to build trust and credibility with your customers, and pumpers know this better than most...
Editorial
Offensive Odors at the RV Park
Question:I have a customer with an RV park feeding a 15,000-gallon septic tank. The smell from this system is terrible. Over the...
Editorial
Extending a Hand
Our fourth annual Waste Treatment Symposium, Oct. 9-10, in Orlando, Fla., attracted 120 folks from as far away as Oregon, California, and...
Editorial
Unemployment Rules
If your business terminates an employee, that person may be entitled to unemployment benefits. Each state has its own program and rules,...
Editorial
One-on-One Time
While having dinner with my parents, my dad excused himself to say hello to a former colleague. As he left the table,...
Editorial
Maintenance = Profits and Customer Goodwill
The days of a pump-and-run business strategy are over for the majority of septic service contractors. Profit- and customer service-minded pumpers are...
Editorial
A Pumper's Outdoor Paradise
When Joe Hall was a 25-year-old plant manager at a machine shop south of Detroit, he returned home one day and made...
Editorial
Look Sharp, Be Sharp
A neatly uniformed service technician emerges from a sparkling clean, late-model truck that just pulled up to a customer’s home. In an...
Editorial
Industry News - October 2009
Texas Pumper Dies in Crash Longtime pumper Larry Goodwill, owner of Larry’s Septic Tank Services in Bastrop, Texas, was killed in a...
Editorial
PolyPortables Hands-Free Spigot
The hands-free spigot from PolyPortables Inc. enables field workers to wash their hands without transferring germs and helps customers comply with more...
Editorial
Truck Chassis Outlook
With General Motors backing out of the medium-duty truck business, Sterling no longer an active brand and Isuzu’s F-Series on hold, pumpers...
Editorial
Who Writes Onsite Rules?
Question:Our state is finally in the process of developing a code for septic systems. They have some wild ideas, and they aren’t...
Editorial
Minnesota’s Otter Tail County Mandates Septic Tank Insulation, Larger Capacities For Some Systems
Changes to the state’s septic system rules require counties to implement their own ordinances by February 2010. Otter Tail County is one...
Editorial
Tighter Regulations Prove Beneficial
A new Iowa law that took effect in July requires systems to be inspected, pumped, and brought up to modern standards when...







