Editorial Articles

Figuring out the correct price to charge customers for services is difficult for many pumpers. And it becomes even more challenging when...

I learned an awful lot from my old boss. He kept his nose to the grindstone. That’s what I’ve done, too,” says...

Two years ago, Pauline Dube lost her husband, Gene Dube, to cancer. From his diagnosis in October 2006 until his passing, she...

Next to the imaginations and intelligence of its many contractors, this industry owes its success to technological innovation. Every year at every...

Question:How about some discussion on how to kickstart our business in this sagging economy? Direct mail, unique advertising, sale pricing plans? I...

A new year is upon us. What better time than now to map out the next steps your business can take to...

In countless shops and garages from Albuquerque to Albany, at least one nonworking pressure washer sits in the corner, collecting dust after...

In the early days of cell phones, they were used merely for talking. Today, cell phones have a myriad of applications. For...

As liquid waste haulers have been parking service rigs for winter hibernation, it’s a good time to step back and take a...

To add some customer service pizzazz, owner Jeff Field had this 2008 Sterling Acterra built by V & H Trucks, utilizing a...

Bio-Microbics Receives Exporter of the Year Award Bio-Microbics Inc. received the 2009 Exporter of the Year award in the environmental category from...

The Comfort Elite Platinum Edition restroom trailer from Wells Cargo COG is designed for customers who want to add a touch of...

Caustic household products and pharmaceuticals can stress septic systems, and may even cause the die-off of beneficial bacteria. And while there’s no...

Question:I am a treatment plant engineer in Connecticut, and I am interested in the role tank insulation plays on septic system effectiveness....

WASHINGTONCowlitz County commissioners proposed septic rules that clarify what is allowed during design and construction, and makes inspection criteria consistent. The rules...

Earlier this year, the New Hampshire Department of Environmental Services released a group of short videos tailored to homeowners, haulers and municipalities,...

When you visit Zaring Septic & Drain Service’s Web site, you are immediately greeted by the company’s brand promise: “At Zaring Septic...

To generate word-of-mouth referrals and build customer loyalty, it pays to save money for clients. Olson’s Sewer Service Inc. does just that...

There’s nothing like a little one-on-one visit to build trust and credibility with your customers, and pumpers know this better than most...