Editorial Articles

Question:I am a treatment plant engineer in Connecticut, and I am interested in the role tank insulation plays on septic system effectiveness....

WASHINGTONCowlitz County commissioners proposed septic rules that clarify what is allowed during design and construction, and makes inspection criteria consistent. The rules...

Earlier this year, the New Hampshire Department of Environmental Services released a group of short videos tailored to homeowners, haulers and municipalities,...

When you visit Zaring Septic & Drain Service’s Web site, you are immediately greeted by the company’s brand promise: “At Zaring Septic...

To generate word-of-mouth referrals and build customer loyalty, it pays to save money for clients. Olson’s Sewer Service Inc. does just that...

There’s nothing like a little one-on-one visit to build trust and credibility with your customers, and pumpers know this better than most...

Question:I have a customer with an RV park feeding a 15,000-gallon septic tank. The smell from this system is terrible. Over the...

Our fourth annual Waste Treatment Symposium, Oct. 9-10, in Orlando, Fla., attracted 120 folks from as far away as Oregon, California, and...

If your business terminates an employee, that person may be entitled to unemployment benefits. Each state has its own program and rules,...

While having dinner with my parents, my dad excused himself to say hello to a former colleague. As he left the table,...

The days of a pump-and-run business strategy are over for the majority of septic service contractors. Profit- and customer service-minded pumpers are...

When Joe Hall was a 25-year-old plant manager at a machine shop south of Detroit, he returned home one day and made...

A neatly uniformed service technician emerges from a sparkling clean, late-model truck that just pulled up to a customer’s home. In an...

Texas Pumper Dies in Crash Longtime pumper Larry Goodwill, owner of Larry’s Septic Tank Services in Bastrop, Texas, was killed in a...

The hands-free spigot from PolyPortables Inc. enables field workers to wash their hands without transferring germs and helps customers comply with more...

With General Motors backing out of the medium-duty truck business, Sterling no longer an active brand and Isuzu’s F-Series on hold, pumpers...

Question:Our state is finally in the process of developing a code for septic systems. They have some wild ideas, and they aren’t...

Changes to the state’s septic system rules require counties to implement their own ordinances by February 2010. Otter Tail County is one...

A new Iowa law that took effect in July requires systems to be inspected, pumped, and brought up to modern standards when...