As a septic service contractor, I’m sure there’s been countless cases where you flipped the lid and found more than you bargained for. Neglected, deteriorated tanks that need replacing, and perhaps further damage necessitating a total system replacement. When you deliver the news, you genuinely feel bad for the homeowners. They were anticipating a $300 service call, not an estimate for thousands of dollars of repair work. Still, it’s your responsibility to inform them the work must be done to ensure a safe, functioning septic system.What’s the old adage? Don’t shoot the messenger. Well that was precisely the response in
