It’s a scenario you may encounter too frequently as you run a septic service route. The customer calls for a pumpout, and a system inspection turns up some devastating results. You discover a failed drainfield, a leaky and root-clogged septic tank or some other issue that calls for a major repair or replacement.The customer expected a bill for a few hundred dollars, but suddenly you are the bearer of terrible news — they’re looking at $5,000 for a new tank or $20,000 or more for a new septic system. The homeowners haven’t budgeted for this expense — heck, they might
