If you’re grateful but don’t take the time tell anyone, does it count? Maybe, but it’s a bit like clapping with one hand. You know you’re doing it, but does anyone else? Probably not. When shown appropriately, gratitude has tremendous power in the world of small business. At a minimum, it will keep you from appearing like an ungrateful and uncouth toad. On the other end of the spectrum, well-expressed thanks can open doors, solidify working relationships and help build your business. The key to giving and getting with gratitude is knowing who to thank, when to thank them, and
