Business & Technology

To better retain customers, Miller’s Services of Saluda, Virginia, has established service-agreement programs for both customers with alternative septic systems and customers...

Maybe you shared a faded futon as college roommates or a secondhand Chevy as brother and sister. Whatever the circumstances were that...

Program connects restroom users directly and privately with operators Problem: A Texas PRO got a contract to providing portable restrooms for a golf event. There...

Business Software AllyPro software AllyPro is business management software designed to reduce the cost of operations and simplify processes. It allows review of critical business...

The high level of distress many small-business owners and managers experience during a crisis is unsettling, but normal. When displaced from work...

As a local service business, you’re always competing for the eyes of your potential customers. With everything that’s out there — competitors,...

Within a year of launching his sewer and drain cleaning business, Mark Joski began to diversify. He first added excavation services and...

A study from consulting firm FMI Corporation and PlanGrid discovered that 52% of all construction industry rework is a result of poor data...

When you think about marketing, you likely think of ads, truck wraps, social media, Google posts, your website, and other things of...

An old English proverb notes that all good things come to those who wait. But by and large, waiting to tackle tasks...

Polite Notice: When it’s your turn, if you are talking on your cellphone, we will help the next customer. If you make a...

It’s a story I’m hearing a lot lately from pumpers. Well, I’ve been hearing it for years, frankly, but it’s becoming all...

The Urban Dictionary describes ghosting as “the act of suddenly ceasing all communication with someone the subject is dating, but no longer...

Hiring is one of the biggest pain points for septic service companies.How do you find someone who takes the job as seriously as...

Material and equipment prices are going bananas. Skyrocketing. Haywire. Wacko. Whatever word you prefer, it’s out of control with no end in...

A comprehensive warranty policy can provide a critical differentiation point from your competitor. It’s surprising how few septic service and plumbing companies are...

Every business owner wants to make more money — and many of us rely on marketing and advertising to do so. We...