Program connects restroom users directly and privately with operators
Problem: A Texas PRO got a contract to providing portable restrooms for a golf event. There was no formal process to alert operators on site when restrooms need maintenance. The company had 200 units at the event site. With high number of units, it was difficult to catch problems quickly when they occurred. Traditionally, when the restroom needed maintenance or supplies, someone might alert the event staff. The information slowly made its way through the central support team and reached the operator after changing hands multiple times. As a result, the restrooms stayed dirty
