Entries Tagged Employee

If your business isn’t using cellphones, it’s probably time to rethink that. Whether you view them as a technological blessing or a...

One of the foundations of effective management is clarity in communication — and that includes clarity in explaining the expectations you’ve set...

It’s one of the biggest paradoxes of entrepreneurship: The thing that should be so easy and so enticing — taking a little...

Your business doesn’t run itself. The quality of your organization depends on the quality of your team — a motivated, energized staff...

As the end of the year approaches, here’s a recap of some of the top stories on pumper.com. If you missed any...

We’ve heard about the importance of setting goals all our lives. For some, the word conjures ugly thoughts of New Year’s resolutions...

Health care, its costs, and how it gets covered continue to be in the news. With the implementation of the federal Affordable...

It’s that time of year again! The holidays, when small-business owners face myriad challenges – a slowdown and a bit of quiet,...

It’s never fun to hear a customer complain about something. But don’t panic, don’t get defensive, don’t yell at your employees. After...

As business owners, we love to discuss ways to improve our employees’ attitudes. Throw a party. Tell inspiring stories at the company...

The holidays are coming. Can year-end bonuses be far behind?Some businesses choose to give their employees something extra either at the end...

Establishing individual employee goals and objectives can be stressful for many companies, especially if this is a new concept. Employees often resent...

What are some of the characteristics of a truly exemplary employee? Surely high on the list would be just showing up —...

It’s a dilemma any business leader faces: How do you effectively manage your employees without veering into hovering, nitpicking or interfering with...