Your company is probably active on social media — but even if it isn’t, your employees probably are, and what they say ultimately reflects on your brand. You have probably read some of the headlines about flight attendants who go on Twitter rampages, waiters who vent about customers on Facebook, and similar debacles. All of these outpourings tarnish the name of the company, and such instances can lead to testiness or distrust among customers.As such, forming a social media policy is often prudent. Your social media policy can explain what is and is not acceptable to post on a personal
