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To find a great new employee, use all the tools available to you, from low-tech to the latest digital developments

Your job gets a lot harder without returning customers, so staying in touch with previous clients is a no-brainer

Chuck Lang Jr. of Chuck's Septic Tank, Sewer & Drain Cleaning says jetter reliability is crucial for customer service

Continuing to learn and understand every facet of your business will make you a better, more successful business owner

Working on goals for 2018 now will give you a better chance at successfully implementing them

Pumpers spend a lot of time using company-owned vehicles, and unfortunately, accidents do sometimes happen. If you suffer any injuries — or are at fault — here’s a breakdown of what happens next.

Taking your company to the next level doesn’t necessarily mean only working harder or smarter. You must completely adjust your mindset and approach.

In this month's regulations update, California works on standards for direct potable reuse; and a campground in Maryland sues the government for ignoring septic-related lake pollution

What slow season? Say no to shutting down your marketing efforts this winter.

This automatic feeding drain cleaner lends a hand in a tight situation

Your next hardworking employee is out there, you just need to know where to look

Check out the latest product offerings for the pumping industry

In 2016, a new water use study of approximately 1,000 single-family homes was published, highlighting water use across the U.S. and Canada. This…

Good branding increases your likeability factor before you even talk to a customer

The lightweight JM-1000 packs a powerful punch when it comes to cleaning small lines

Ever since A-Team/Vanscoy Septic Cleaning was founded, the company has preferred smaller-sized trucks

In the ever-changing world of marketing, several current trends could have a positive impact on your portable restroom business

Bill Leppala of Tula Toilet and Septic in Ironwood, Michigan, shares his secret for moving portable restrooms on saturated ground

Appearing more likeable to customers is a skill that can be honed. Here’s how.

Lightweight, compact tool from General Pipe Cleaners safely, quickly and cleanly clears clogged lines