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You can provide exemplary service to a customer, but that won’t translate into repeat business if they have a hard time recalling you the next time they need a pumper. To prevent that, you need to be strategic about your branding.

“Gen-Eye camera systems easily and accurately spot trouble in sewer lines — diapers, cell phones, toys — you name it,” says James Capelli. “But a…

Don't forget to check out this year's nominees for the 2017 Classy Truck of the Year and vote for your favorite. These pumpers have taken great…

There are a number of ways to make your employee benefits package look more attractive, and one of the chief ones is including retirement planning…

Incorporating proven, reliable technology was a no-brainer for this company

FOG in excessive amounts interferes with aerobic biological processes and leads to decreased treatment efficiency

It’s much easier than you think, and this step-by-step plan will get you started

Employees with the wrong information can cause a lot of problems if you don’t put an end to workplace gossip

Legacy Septic supplies a customized septic care plan for all their customers

Homeowners need to understand their septic system has a finite capacity and is directly impacted by their water use

In this month's regulations update, increased water levels in Lake Michigan have shut down septics for two Indiana property owners, and a Virginia court lets a previous decision stand in the case of a septic tank death case

The death of a 3-year-old boy in Florida recently initiated a television news investigation of underground tank safety and promises from the mayor…

A truck that transported water for fracking operations on the East Coast turned out to be just what Tom Arts was after for his septic business

If there’s one thing you don’t want to get wrong, it’s your transition from one payroll provider to another. Simply put, your employees will not…

Opening up a saturated and compacted drainfield is only a temporary fix if the homeowners don’t know basic septic care do’s and don’ts

Catch up on the latest acquisitions, promotions and company milestones

A Vermont Public Radio podcast presents a great idea for helping your customers understand their septic systems

These expensive but highly efficient onsite systems helped build installer’s reputation as a problem-solver

Business will always have its ups and downs, but here are some tips to maneuver those cycles

Check out the latest product offerings for the pumping industry