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The world of vacuum trucks has changed and grown over time, and those entering the field now are exposed to something that...

In the portable sanitation business, special event contracts contribute a good chunk of your summer revenue. Winning those bids can be challenging...

Sometimes truck owners try to take on repair work they aren't qualified to handle. Do-it-yourself projects can backfire and cost more money...

It is a time-honored tradition in businesses across the country: Once a year – typically on the anniversary of an employee’s first...

How does a small business with limited opportunity for wage increases and promotions keep good employees? Ed Kapelczak and his wife Yvonne...

Are you overweight? Not personally, but what about your truck? Is your payload pushing the limit? Might your truck be exceeding its...

Frank Parker once wore all the hats of a contractor serving the onsite wastewater industry. But when it came time to pursue...

Inspection requirements must be met before a permit is issued. Every jurisdiction is different, but in general, regulations can be categorized as federal,...

If you’re doing any septic inspections, you may have run into conflicts with installers or other maintenance professionals. Here’s some advice: “Don’t...

You’re on the job and have successfully cleared a line. There’s just one problem. Now the snake could use a cleaning. You...

At Best Septic Service in Westminster, Vermont, two tools that are largely invisible to customers contribute greatly to increased productivity and profitability,...

Newer! Better! Faster! There’s nothing like the feeling of unwrapping a piece of brand-new equipment designed to catapult your business into the...

Your truck left marks in my driveway. … Your portable restrooms are always placed too close to my building. … Your employees...

So you’ve survived another tax-filing season – hopefully with your sanity and your business finances intact. Even for small-business owners who have...

Service-based businesses thrive on delivering top-notch results to customers. Delivering bad news requires quite a different skill set.“Often, news is bad only...

You’ve made the commitment and begun building your portable restroom business. But now business has plateaued and sales are floundering. From customer...

When you perform a service for a customer, it’s obviously nice to get paid for that work as quickly as possible. Late...

“There is nothing more secure than land and a building.” Commercial real estate expert Dale Willerton says that is the bottom line...

Septic pumpers who are branching out into onsite installation and maintenance often work off the designs of others. As educators, we often...