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There are several possible scenarios for what “back at the office” means to the owner of a septic company. Maybe your entire business...

When your name is on the trucks and on the door, you don’t want anyone – especially an employee – tarnishing your...

Pumpers have a way of going above and beyond to make their service trucks look great or perform more efficiently. They also...

The majority of septic service trucks have a cab painted one color and the tank either painted a contrasting color or –...

What tools are in your pumper truck? As pumping professionals, you know unforeseen situations come up all the time and that there...

With their ability to dig more safely and efficiently, hydroexcavators are a popular tool of the trade. Of course, they can only...

All businesses need to take reasonable efforts to ensure the safety and physical well-being of their employees, but maintaining high standards of...

These pumpers call their trucks “rolling billboards’’ and you can see why! Take a look at how they use great tank and...

Classy Truck has been a popular feature in Pumper for years, but 2006 marked the start of an annual contest to choose...

Dave Gustafson knows firsthand how puzzling the regulations regarding the land application of biosolids can be. Gustafson, an educator with the University...

Have you ever been caught off guard with a tough question from a customer?Perhaps you stumbled through and muttered something incoherent. You...

As a business consultant, I see lots of financial reports. Most of them have a few “slinky knots” in them … accounts...

As Tom McLaughlin and other longtimers in the industry know, things can change on a dime. “It’s just not like it used...

Most contractors wouldn’t mind increasing their vehicle’s gas mileage, extending the life cycle of expensive tires, improving driving safety and receiving warnings...

While vacuum service trucks are typically outfitted with storage for equipment and parts, Ronnie Tamez prefers to maintain two service vans for...

“Ellen, call me. My team wants to know why we are changing everything. Why we are moving to a new pricing plan....

When it comes to deodorizers geared toward portable units, the choices can seem endless. They come in different forms – tabs, packs...

Master plumber Tom McLaughlin has his own play on the phrase, “When life gives you lemons, you make lemonade.” For the owner...

Because of tough industry demands, experienced sanitation professionals realize that a quality pressure washer is worth every penny, even if it does...