Editorial Articles

Educating customers on system use and maintenance

Kline Sewer & Drain, Davenport, Iowa

With well over two decades in the industry, William Neidigh sees advancements in technology as incentive to continue education and training

Navigating the rising conflict between necessary workplace discipline and employee perceptions of mistreatment

A shift in the schedule, equipment, staff or procedure might make sense on paper, but if you want it to work in the field, you need a rollout plan

Proactive measures and recovery strategies to prevent system failure and environmental contamination during extreme rainfall

Modernizing the life of a pumper can turn a labor crisis into a sustainable, high-growth future for the septic industry

Even in their rural location, Cunningham Septic has an abundance of work thanks to their willingness to travel and a limited number of pumpers in the area

How experienced technicians can elevate their reporting during the spring rush

Myers Septic Solutions, Kerrville, Texas

Art Nikolin can’t stress the importance of proper book keeping and records management enough for both a business and its customers

James and Brittany Bearden built 24/7 Septic from nothing but determination and a cranky truck