What is a competitor? Someone you compete against for jobs? Someone who steals your business? Or someone you can turn to when...
Small Business Articles
Online Exclusives
How to Make Your Staff Team Players
Ask any coach and they will tell you how hard it can be to build a good team. That same thought applies...
Online Exclusives
Combatting End-of-Season Burnout
It’s hard to believe that summer is starting to wind down. We wait all year for these warm, busy months and then...
Online Exclusives
Remote Payment Options Mean Less Bill Collection Hassle
As you can probably attest from your own personal experience, most people don’t have a lot of cash on hand these days....
Online Exclusives
Do You Have a Truck Replacement Plan?
If you were in business 10 years ago, recall what that business looked like. Did you have less equipment? Different equipment? In...
Blogs
Basic Business Ideas That Make a Big Difference
I recently had the time to pick up a copy of Rework by Jason Fried and David Heinemeier Hansson. Part of the reason...
Online Exclusives
Why Mentors Still Matter: Part 2
When a newcomer to the septic industry contacted him around 30 years ago asking about starting out in the business, Larry Garner...
Blogs
Pros and Cons of Being a One-Man Operation
A lot of pumpers start out as a one-man operation, and many remain one. Growth is great, but sometimes making a good...
Online Exclusives
Why Mentors Still Matter: Part 1
“Few things are more powerful as a teaching tool than the example of success.”That’s what Tom McLaughlin, longtime owner of Metro-Rooter in...
Online Exclusives
Tips for Promoting Diversity and Tolerance in the Workplace
Diversity isn’t just a buzzword. It’s a quality to be prized, sought after and protected. Diversity is an asset to your business....
Online Exclusives
Are You Ready to Make More Money This Winter?
When the winter season is approaching, pumpers should remember the Boy Scout motto: “Be prepared.”That’s what several pumpers in regions with long...
Blogs
Is It OK to Mix Business and Politics?
The presidential election is coming up and we’ve been bombarded with advertisements either praising or lambasting the candidates for many months. As politics...
Online Exclusives
Considerations for Writing Your Paid-Time-Off Policy
Having a formal, written paid-time-off policy is important for any business. The implications of your policy are various. They can have a...
Blogs
4 Ways to Beat Summer Stress
We have all had those days. The type of day where nothing seems to go your way, no matter what you do....





















