Small Business Articles

A happy customer is a loyal customer, and good communication is the first step

We get behind the wheel of one of Pumper magazine's Classy Trucks by having a Classy Conversation with Dave Neu of Complete Septic Service in Madison, South Dakota

Operating a small business with no technology staff means poaching valuable work time to keep systems current. Here are some tips for a smooth upgrade.

Train your employees thoroughly on how you want your company represented via email and over the phone

When clients lose jewelry down the drain, put on your superhero cape and save the day. You might just win a lifelong customer.

Need some credit card recommendations for your business? Look no further.

Hard questions need to be asked to figure out what’s truly best for a family-run business

Although you may both be going after the same customer base, it’s not necessarily wise to treat competing companies as the enemy

Show your gratitude to employees and customers, and reap the benefits of more revenue and a happier crew.

Pricing can be a puzzle, but a simple formula of adding up expenses can help you find the right margin

Schulteis Pumping rigged up the perfect truck to meet customer demands in Slinger, Wisconsin

After months of testing, three Wisconsin students have formed an LLC and will go to market with a new pumper truck tool

Use this guide to set up a Google My Business page and start reaping the marketing benefits