Small Business Articles

“You will never get a second chance to make a first impression.”That famous quote attributed to Will Rogers is why the people...

Quality customer service often involves going above and beyond the call of duty, whether it’s taking the extra time to educate a...

Entrepreneurs place value on every single dollar they make — both through their core business competencies and through bonuses they earn on...

When family members own a business together, separating work from family is nearly impossible. While the brain should drive business decisions, emotions...

When was the last time you sat down with your biggest competitor and had a friendly conversation over coffee? Possibly never.Generally speaking,...

If you’re grateful but don’t take the time tell anyone, does it count? Maybe, but it’s a bit like clapping with one...

One of the hardest decisions for a new portable restroom business is pricing. Charge too little and you are losing money every...

Many of the customers Schulteis Pumping serves in and around Slinger, Wisconsin, own homes with very large septic or holding tanks. And...

Earlier this year, Pumper magazine reported on a trio of high schoolers who designed and built their own septic pumping tool. Now,...

It’s vitally important that online search engine users be able to find your company. Simply put, this is how most consumers make...

“This is stupid! I’m so frustrated! I’m just about ready to shut down my business!”How many pumpers have thought this, in frustration,...

When David Knight got back into the pumping business in 2011, he brought a customer service philosophy that had been instilled into...

A local septic pumper is suing the city of Taylor, Texas, for racial discrimination because he allegedly wasn’t allowed to dump waste...

Jim Ehde’s favorite tool doesn’t have a motor or any electronics, but he uses it all the time.His pinch-point bar is nothing...