Entries Tagged Homeowner

As business-savvy as most in the pumping industry are, some are stuck in the age of June and Ward Cleaver when it...

Despite efforts by the onsite industry to delay or overturn it, a ban on land application of septage in Florida goes into...

You probably get this question a lot from homeowners as temperatures drop in the northern states: “Are there things I need to...

Welcome to the third annual SepticSmart Week, an outreach initiative supported by the EPA, which runs Sept. 21-25. The goal of SepticSmart...

Have you ever been caught off guard with a tough question from a customer?Perhaps you stumbled through and muttered something incoherent. You...

QUESTIONWhat should new homeowners request for an inspection?ANSWERLast summer I participated in a webinar sponsored by the U.S. Environmental Protection Agency about...

QUESTION: What do you tell a first-time homeowner?ANSWER: As I travel around the country conducting onsite workshops for professionals, one common theme...

Like any other body of water near a large settlement of people, Puget Sound suffers from wastewater systems that are leaking, failing...

If you’re a pumper on Vancouver Island in Canada’s British Columbia, you have reason to feel good these days about public awareness...

Everyone is a potential client. That means it’s vital to build solid relationships with everyone from salespeople to homeowners to real estate...

In part one of this series, we discussed how onsite installers earn dignity through the value they bring to clients. Part two...

A series of three videos is helping to educate homeowners about the importance of properly maintaining their septic systems. The Divisions of...

Don’t let the advent of social media fool you: While businesses need to have a presence on sites such as Facebook and...

I read a blog recently from a wastewater treatment plant operator that suggested homeowners do not need to worry about using household...