One advantage to working on septic systems for over 40 years is that people I have worked with often share pictures or...
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Buying Insurance To Cover Your Small-Business Office
There are several possible scenarios for what “back at the office” means to the owner of a septic company. Maybe your entire business...
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Should You Drug Test?
When your name is on the trucks and on the door, you don’t want anyone – especially an employee – tarnishing your...
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Classy Trucks: They Did What?
Pumpers have a way of going above and beyond to make their service trucks look great or perform more efficiently. They also...
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Classy Trucks: One-Color Wonders
The majority of septic service trucks have a cab painted one color and the tank either painted a contrasting color or –...
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Technician Toolbox
What tools are in your pumper truck? As pumping professionals, you know unforeseen situations come up all the time and that there...
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Caring For Your Hydroexcavator
With their ability to dig more safely and efficiently, hydroexcavators are a popular tool of the trade. Of course, they can only...
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How to Establish a Culture of Safety
All businesses need to take reasonable efforts to ensure the safety and physical well-being of their employees, but maintaining high standards of...
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Classy Trucks: Gorgeous Graphics
These pumpers call their trucks “rolling billboards’’ and you can see why! Take a look at how they use great tank and...
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A Look Back at Classy Truck Winners
Classy Truck has been a popular feature in Pumper for years, but 2006 marked the start of an annual contest to choose...
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Wading Through Biosolids Regulations
Dave Gustafson knows firsthand how puzzling the regulations regarding the land application of biosolids can be. Gustafson, an educator with the University...
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Good Answers to Tough Customer Questions
Have you ever been caught off guard with a tough question from a customer?Perhaps you stumbled through and muttered something incoherent. You...
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Financial Management: Troubleshooting Tips
As a business consultant, I see lots of financial reports. Most of them have a few “slinky knots” in them … accounts...
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Tips From Longtime Pumpers
As Tom McLaughlin and other longtimers in the industry know, things can change on a dime. “It’s just not like it used...

















