As the owner of a small business, you’re not just the one who signs the paychecks. You’re the face of the company;...
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Consistency and Cleanliness Are Key for Professional Pumper Trucks
Even though the jobs may be dirty, it’s important to Kirt Pelster to have a consistent, clean look along with a signature...
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How Strictly Should Aspiring Pumpers Follow Business Plans?
You’re interested in septic pumping, so you decide to take a shot at opening your own business. You create a business plan...
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Are You a Webmaster or a Web Disaster?
Do you know what pixels, tags and cookies are? How about RSS, SEO and CMS? If not, you’re not alone.
Not everyone has...
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Learning From Fellow Pumpers Is the Key to Your Success
For decades, belonging to trade associations and learning from other pumpers has been important to Frank King. When he started Action King...
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How Burnt-Out Pumpers Can Enjoy Working Again
Being a septic services professional can be a thankless job. You’re often called upon in emergencies when people aren’t in the best of...
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Winning Customer Loyalty in the Era of Millennials
As a service professional, sometimes it can seem like it’s only about the price for customers. You have those customers who are...
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Advice for In-Home Cleanup of Sewage Spills and Flooding
The first priority when dealing with the aftermath of flooding or a large sewage backup is your customer’s safety. There is an important...
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Lagoon Storage System Helps Solve Land Application Challenges
Since 2014, Total Site Services of Haliburton, Ontario, has offered septic system installation, service and pumping in addition to a slate of...
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Are You Paying Employees the Right Wages?
Your business is growing and it’s clear you’ll need to hire another employee or two by next spring. Have the wages you’re offering...
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Investments Into New Technologies Give Your Business a Competitive Edge
Although the business name has changed several times and spanned three generations of the Feikema family since 1956, one thing has remained...
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A Pumping Legacy: Carrying on a Family Tradition of Success
First profiled by Pumper magazine in November of 2008, Brown Septic in Del Norte, Colorado, has nearly doubled its staff and increased...
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Don’t Be a Business Owner Who Wastes Employees’ Time
You've heard the phrase, “time is money.” For pumpers, that is often true in a very literal way. They can only serve...
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Looking for Something? Take the Guesswork Out of Septic System Inspections
Diagnosing septic tank problems on some of the older properties in West Brookfield, Massachusetts, is tricky work. And anything that takes the guesswork...



















