Communication Articles

Flexible SMS software programs enhance nimble communication, saving portable restroom operators time and landing more customers

No matter the size of your septic service company, be sure to provide adequate training so your crew comes home safely at the end of every shift.

Even a so-called septic system expert may make a peculiar recommendation to homeowners about onsite maintenance

If you want your business to thrive, It’s important to push through and address unacceptable behavior that impacts diverse team members and customers.

Just like in any small business environment, some pumpers too closely oversee their crews and create an uncomfortable workplace.

BoomNation, a mobile app known as LinkedIn for the skilled worker now has an updated version with new features

Listen to your team and do special things for them to help build a positive company culture

Response rate varies depending on how you start and stop correspondence with customers, suppliers and others.

Job seekers have a lot of options these days. Encourage your crew to share their workplace experiences — both good and bad — to give an authentic picture of your company.

Texas 20-something couple had more enthusiasm than cash when they started Cisco Septic Service.

The evolution of digital media has created many potential marketing avenues, but when you want to get the word out about something to your local community, a carefully crafted press release can still be beneficial

Your workers have the legal right to compare their hourly pay. Be prepared if they think you're being unfair and start asking questions.

While the truth can hurt, everyone benefits from honest feedback