Your customer just spent the last 25 years perfecting their landscaping, spending thousands of dollars and hundreds of hours working on every square inch of their yard. They are in a state of bliss because now they can just lay back and enjoy the yard which now brings them so much happiness. They were never in their life made aware that someday the onsite system would fail and large equipment and trucks would need to get in and out of the yard for a day or two.
Of course their system is tucked in the farthest reaches of the back of
Managing Customer Expectations: Make Your Onsite Customers Happy in Advance
Jul 31, 2023 | by Todd Stair |















