AI continues to develop, but it has many capabilities right now that can aid your customer interaction tasks
This year will be marked by AI's influence and heightened consumer emotions due to political climates, but small businesses that keep certain principles in mind can thrive
A longtime Arizona plumber offers some wisdom for those just getting started on their entrepreneurial journey
Customer testimonials and reviews are something you can control to build trust, enhance your credibility, and influence potential customers' decisions
Understanding FEMA requirements can help you anticipate your community’s needs during the rebuilding phase
Even if you’re busy with current jobs, it’s important to follow up with potential clients you gave estimates to in order to ensure the work keeps flowing
Knowing that your potential customers aren’t always making decisions off pure logic can help you craft a more impactful marketing strategy for your business
When dealing with customer service issues creeps into your daily routine, make changes to regain the performance you expect in the field and on the phone
An easy path toward a disgruntled customer is not having all members of your team on the same page and failing to meet the standard of service the customer believes they’re going to receive