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As younger workers join your business, you may have to modernize the way you give feedback and offer pay raises

The latest tool technology can help make diagnosing septic system issues or installing new tanks easier, but it can also do the same for the back end…

Tell your customers to avoid these cleaning products to keep their onsite system working

No two businesses are exactly the same, and yet there are a few things that every business needs in order to function. At the top of the list is…

Also in this month's regulations update, the state of New Hampshire adopted a rule requiring local landfills and water/wastewater plants to test for and treat for four per- and polyfluoroalkyl substances (PFAS)

Over the years, Koberlein Environmental Services has built a large fleet of septic pumping equipment that’s worth more than $1 million. But a smaller…

What to look for when the pump starts but does not deliver any effluent

Staying busy is no problem for this Ontario pumper, but finding enough help to keep up with everything is still a struggle

There are many options for employee ownership, but they all give workers a vested interest in the company

Hilly terrain makes Infiltrator Water Technologies chambers the drainfield media of choice for Palouse Valley Septic Service

In this week's septic-related news, a Florida couple's plumbing system is destroyed after a lightning strike ignites a methane buildup in the septic tank

Being an attentive listener not only provides you the opportunity to give customers what they want out of a job, but also puts you in a good position to clear up misunderstandings and prevent unrealistic expectations

Precautions must be taken to render the area of the old tank safe and free of environmental or public health impacts

Customers don't always know what kind of systems they have, much less how to properly take care of them. That's where Ken's Septic Service comes in.

Fair or not, customers apply different expectations for the kind of service they’ll receive from a business based solely on its size. No matter what size category you fall into, here’s how you can use those expectations to your advantage.

The legal and financial aspects of succession planning for a company oftentimes get priority, but remember that people are at the heart of a business operation transition. Here’s some info to keep in mind.

Catch up on the latest acquisitions, promotions and company milestones

Check out the latest product offerings for the pumping industry

The paperwork that is required when launching a new business can be overwhelming but necessary

An additional treatment system is necessary if graywater is separated from other wastewater