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After losing her husband to cancer in 2004, Nancy Widner has made some savvy moves to grow the family business she never intended to run

There is a tremendous amount of opportunity to create benefits and perks to keep employees engaged and happy so that they won’t run to the competition over a buck or two

There are many reasons to ensure that all septic tanks are watertight. Leakage from the tank releases minimally treated sewage into subsurface soils…

Also in this week's septic-related news, a child care center in Delaware is put on probation by a state agency for allowing a toddler to fall into an open septic tank during playtime

Catch up on the latest acquisitions, promotions and company milestones

Offering fixed-price septic maintenance contracts means productive and powerful equipment is key to profitability

Norweco and Norwalk Precast Molds are expanding. “A joint venture between Norweco and Norwalk Precast Molds will allow continued growth and…

No matter the age diversity of your employees, it’s possible to tweak your management style to ensure everyone is functioning as a team

Also in this month's regulations update, faulty septic systems are the suggested culprit for bacteria in Clark County, Washington's Whipple Creek

These steps can help you build a team that meets your expectations without any micromanaging

Check out the latest product offerings for the pumping industry

Business plans keep new owners on track in their goal of developing a successful company

The solution to the skilled labor shortage resides in the actions of septic services companies. Here are a few ideas for bolstering recruitment efforts.

Among other accomplishments, pumper David Thomson has played fiddle at the Olympic Games. Listen to him play in this online exclusive.

Having too much work is the best kind of problem to have, but those seasons require some effort and planning to keep customers happy

Follow key service intervals and correct minor problems before they become major headaches

If you’ve seen vehicle wraps in your area advertising other local businesses, you may have wondered if it makes sense for your company. If you ask…

Septic system inspections could soon contribute more to Ken Allen's Septic's bottom line, and owner Caston Lovely is gearing up for the change

As all septic system professionals know, the purpose of the septic tank is to provide an environment for the first stage of treatment in onsite and…

Even if a customer’s complaint is largely unfounded, you have to tread carefully because of the power and visibility of an angry online review. Take some lessons from the author’s personal story.