Grow Your Business in a Tough Economy

I was not raised or born into the onsite industry. I come from a customer service and a teaching background, but I’ve been in the septic industry for almost two decades.One of the first things I learned about business came from a retired ITT Corp. specialist who took control of a company where I worked. He called us into a conference room and asked us what our purpose was as a company. We naturally said it was to build great widgets. Wrong. He told us our job was to collect money! Building widgets, controlling costs, improving quality and customer service