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From roots to distribution boxes to dropboxes, here's what you need to know about diagnosing drainfield problems

In this month’s regulations update, a Connecticut town wants to regulate Airbnb’s impact on local septic systems, and a septic system replacement program helps improve an algae problem

It's not easy, but educating your customers about how their septic systems function is a critical part of your job

Also in this week's septic-related news, a Florida man is arrested for his role in the largest illegal dumping case in Polk County history; and a couple is rescued after falling into a large sewage tank in Idaho

We get behind the wheel of a Classy Truck from Pumper magazine by having a classy conversation with Wayne Borsuk of John Holm & Son

If you want happy and productive workers, avoid these trite, dismissive phrases and take a more direct approach to communication

You want to retain good employees, not see them leave. But if it does happen to you, here’s some advice on how to best respond.

These five strategies can help you earn more work — even if your estimate is not the lowest one a potential customer has received

The legalization of cannabis in some states has muddied the waters when it comes to employee drug testing

Also in this week's septic-related news, a septic truck rollover in North Carolina requires firefighters to use extrication equipment to rescue the driver

We get behind the wheel of a Classy Truck from Pumper magazine and have a classy conversation with Bill Gilpin Jr. of Sagamore Beach, Massachusetts

You want to answer all of their questions about portable sanitation, but you want to dispense the information and get on with the day

Catch up on the latest acquisitions, promotions and company milestones