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Crazy homeowner questions, technology advances and the need for better consumer education create challenges for onsite wastewater leaders in Kentucky.

An entrepreneurial Ohio pumper believes the expensive tools of the trade should be versatile enough to help out with multiple services for his customers.

As NAWT hands out honors to its members, this is a good time to remind pumpers they’re all winners when they band together in a trade association.

Longtime Texas pumping company All Pro Septic boosts profit margins, builds a stable future through cost-cutting land-spreading program.

If you want happy and productive workers, avoid these sometimes trite, oftentimes dismissive phrases and take a more direct approach to communication.

Details of an exit plan for your small business should be worked out when you open the doors … or even earlier.

Trucker Peter Noonan has developed a transport specialty using large tankers to deliver septic waste on behalf of pumpers.

New concrete mixes and component design changes may be keys to solving the issues caused by microbially induced corrosion.

Using lead-generation services can be effective if you take the right approach

Easy installation is the just the first reason Debbie Mayers continues to use the Ecoflo system

Service tech takes on multiple jobs at his company and wins a well-deserved Portable Sanitation Association International award, all while facing a cancer diagnosis

In other septic-related news this week, a Massachusetts woman falls into a graywater tank while playing fetch with her dog; and a new podcast debuts covering the sad saga surrounding Noah Thomas' deadly fall into a septic tank in 2015

In this month's regulations update, a local county board considers a temporary halt on septic installations, and the city of Jacksonville, Florida, creates an ordinance to help businesses with septic system issues

Cooley Pumping out of Iowa relies on Imperial Industries for its excellent customer service reputation

Getting paid quickly for your work can boil down to something as simple as the way you present the invoice to the customer. Here’s a list of items you’ll want to consider the next time you’re making out an invoice.

Septic work is still his bread and butter, but Rick Miene is always looking for ways to generate extra income