August 2018 Issue of Pumper

Customers get a live response on the phone and see the boss on every job site as JCL Septic Service relies on old-fashioned service values.

Coming back from devastating wildfires, a California county wants to hasten onsite system permit approvals and allow more granny pods.

Georgia’s Neal Bennett is the septic service version of Bob the Builder, always ready with the right tool to get the job done efficiently.

Have a few unhappy customers made it their business to burn you through website or social media complaints? Here’s how you can turn around your online reputation.

When planning for a pumper’s retirement, first tally your projected monthly expenses and then work toward a realistic nest egg.

New rural campus includes graywater reuse, constructed wetlands and advanced rainwater runoff strategies to return as much water as possible to the local aquifer.

When it comes to figuring out the properties of soil at the job site, let your fingers do the walking.

Better regulations, smarter monitoring of wastewater rules would improve profitability and bolster the industry’s reputation.