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A California contractor discusses an app designed to secure online reviews that increased his revenue 10% to 15%

Even running it over with a truck couldn’t break this indestructible sighteye from Imperial Industries

Offering a signing bonus or other non-cash incentives can attract great employees, even if you can’t afford a high salary right now

With an expenditure of time and money, you want to be sure you get the most out of training opportunities, which are most effective when they are part of a larger system of growth and improvement within your organization

Sonoma County hired an ombudsperson to work with homeowners, onsite installers and government officials to improve Russian River water quality.

An important change in regulations will help with efficient repair and replacement of older septic systems, provide more options for homeowners.

The jury is out on whether chemical clotting agents complicate onsite system maintenance. It’s best to encourage homeowners to use fewer products containing polymers.

A strategic market analysis may uncover competitive disadvantages or push you in new directions to find greater profitability.

It’s time for featured trucks to carry a badge of honor as they roll down the road.

Blending proven customer service with new technologies will ensure three-generation family company Regan Septic Pumping will keep going strong.

Rather than use exit interviews to glean insights from departing employees, consider taking a more proactive approach with ‘stay’ interviews