Online Exclusives Adapting Your Business for the New Normal Experts weigh in on how to excel during the COVID-19 pandemic in virtual training videos July 06, 2020
Videos A Mid-Size Drain Machine with More Muscle The new Sewerooter T-4 provides more torque and more cleaning power than its predecessor the T-3 July 03, 2020
Online Exclusives Are You Treating Customers Right? Do They Think So? Perception is reality for customers, and clear communication will reinforce that you respect them and appreciate their business July 02, 2020
Online Exclusives 7 Steps for Creating a Smart Succession Plan Most family businesses claim to have a succession plan in place, but many of those are informal, increasing the chance that a transition of business ownership might not go smoothly. Here are some tips to ensure a solid plan is in place. July 01, 2020
Online Exclusives 9 Questions to Test Your Business Savvy in the COVID-19 Era Want to hear from more industry experts on navigating through the new normal? Click here for more of our Virtual Trainings. June 30, 2020
Editorial 5 Steps to Battle Burnout for Your Busy Crew Keeping your team happy and productive at the height of the busy season requires keen observation and effective communication from the boss. June 30, 2020
Editorial Better Homeowner Education Is Key for Iowa Wastewater Pros As onsite system maintenance becomes more critically important by the day, installers and pumpers focus on their role in teaching end users. June 30, 2020
Editorial Tracing Evidence of Nitrates and Bacteria in Groundwater Onsite system design and maintenance investigation may yield clues about human fecal contamination of water wells. June 30, 2020
Editorial Emergency Planning May Be the Difference Between Life and Death In the event of a workplace accident, response time is critical. Prepare to ensure your crew can take action as swiftly as possible. June 30, 2020
Editorial The Right and Wrong Way to Praise Your Crew In the midst of your busy season, remember to show sincere appreciation for front-line workers who keep the trucks moving and the vacuum pumps running. June 30, 2020
Editorial It’s OK to Downsize a Little, Say the Owners of Dale Miller & Son A three-generation Pennsylvania pumping company makes workload and staff adjustments to ensure a happy work-life balance. June 30, 2020