October 2013 Issue of Pumper

Connecticut pumper Jason LaChance relies on personal service and efficient equipment to build a reputation with friends and neighbors.

Visit the site daily for new, exclusive content. Read our blogs, find resources and get the most out of Pumper Magazine.

New technology can help pumping contractors streamline billing, fleet management and routing. Here are several billing, fleet management, routing, insurance and financing products and services that will help save time and money.

Handing the family business over to the next generation of pumpers requires careful planning and expert guidance.

A well-designed nutrient management plan will help you spread an acceptable amount of septage and keep your state and local regulators happy.

Companies can thwart workplace bullying by establishing an effective policy for filing complaints and disciplining violators.

Winning a regional young entrepreneur award was an honor, but Canada’s Northern Disposal & Sanitation was determined to use the recognition to build business.

A reader says he isn’t getting enough pumping power from his service truck and asks for help.

Pumpers we feature this month take pride in old-school customer service, but also realize the need to keep up with new technology.

Ohio’s Judge Berk provides old-fashioned customer service, but employs the latest technology to ensure a job well done.